Return & Exchange Policy
Return & exchange requests must be done via email(usna@anchorenterprises.com).
Requests for a return/exchange must be received within 10 days of receipt of the item.
Returned/exchanged items must be returned within 10 days of notification.
The request must provide all item details such as color, size, Item Number, etc.
Return the item in new condition to:
Anchor Enterprises
8606 Wintergreen Court #106
Odenton, MD 21113
Include Ship To Address for exchanges.
If the item in question was damaged or not the item ordered, Anchor Enterprises will pay for the shipping costs of the returned and replacement items. If the item is being returned for a size or color change, the customer must pay for the return and replacement shipping costs. If the item is being returned for size or color change, the customer must pay a restocking fee of $15.00 per item.If an exchange is for a size 2XL or 3XL,the size upcharge cost on the
website must be paid by the customer.
All items are custom made - refunds are not available
|
|
